In the fast-paced catering equipment industry, efficiency, compliance, and customer satisfaction are non-negotiable. Whether you’re installing, maintaining or repairing commercial kitchen appliances, ConnectFSM is the all-in-one Field Service Management solution designed to simplify your operations and keep your engineers focused on what they do best.
Designed for Catering Equipment Businesses
ConnectFSM is a cloud-based FSM platform tailored for field service companies. From catering equipment installers to maintenance and repair providers, ConnectFSM helps businesses automate admin-heavy tasks, improve first-time fix rates, and deliver a seamless experience to both customers and field staff.
Our platform integrates job management, quoting, scheduling, asset tracking, and compliance workflows—so your team can spend less time on paperwork and more time delivering high-quality service.
Key Benefits for the Catering Equipment Sector
Planned & Reactive Maintenance
Easily schedule regular servicing contracts for your customers’ commercial ovens, dishwashers, refrigeration units, or extractors. For unexpected breakdowns, ConnectFSM gives your team the tools to respond fast with clear job info, asset history, and parts availability on hand.
Digital Job Sheets & Certificates
Ditch the paperwork. Engineers complete job sheets on-site using the mobile app, including photos, signatures, parts used and compliance forms (like Gas Safety Certificates). Everything is instantly synced to the office—no chasing or delays.
Asset Management Made Easy
Track every item of equipment you install or maintain. From make and model to service history and warranty status, ConnectFSM keeps a detailed log, so engineers arrive fully informed and office staff can respond to queries instantly.
Smarter Scheduling & Dispatch
Drag-and-drop calendar tools and route optimisation help you assign the right engineer to the right job—fast. Reduce travel time, fit more jobs into your day, and keep your clients informed with automated ETA alerts.
Quotes, Invoicing & Payments
Generate quotes from the field or the office, convert them to jobs in a click, and invoice on completion. Payment tracking and integration with popular accounting tools (like Xero or QuickBooks) help you keep your cash flow healthy.
Stock & Parts Management
Know what’s in each van, warehouse or supplier order. Engineers can request parts directly from the field, ensuring you never miss a fix due to missing stock.
Mobile App for Engineers
Our user-friendly mobile app works offline and gives engineers everything they need at their fingertips—job details, asset records, safety checklists, and more. Say goodbye to missed paperwork and hello to more first-time fixes.
Compliance & Certification
ConnectFSM helps you stay compliant with industry standards. Record inspections, upload certificates, and set automatic reminders for contract servicing, gas checks or HSE requirements—helping you avoid missed deadlines or fines.
Why Catering Equipment Companies Choose ConnectFSM
- Quick setup and easy onboarding
- UK-based support team
- Customisable workflows tailored to your business
- Scalable from 2 engineers to 200+
- Real-time reporting and dashboards
Ready to Modernise Your Operations?
ConnectFSM is trusted by service businesses across the UK to deliver efficient, professional, and compliant catering equipment maintenance. Book a demo today to see how we can help you work smarter, not harder.