Running a locksmith business comes with unique challenges — from managing urgent callouts and tracking technicians to invoicing and maintaining customer trust. That’s where ConnectFSM, our all-in-one field service management platform, steps in. Built with trades like locksmithing in mind, ConnectFSM simplifies your daily operations so you can focus on what matters most: serving your customers efficiently and professionally.
Here are 5 reasons why ConnectFSM is ideal for locksmith services:
1. Instant Job Scheduling for Emergency Callouts
Locksmiths often deal with emergencies — lockouts, break-ins, lost keys — and every minute counts. ConnectFSM allows you to quickly allocate urgent jobs to the nearest available technician. With real-time scheduling, drag-and-drop calendars, and mobile notifications, you can respond to customer needs faster and reduce downtime.
2. Complete Job History & Customer Records
Whether it’s a one-off job or a long-term commercial client, ConnectFSM keeps everything organised. Access full job histories, customer notes, site details, and equipment records from a single dashboard. This means better service on repeat visits and less back-and-forth with clients.
3. Mobile App for On-the-Go Technicians
Your locksmiths are always on the move. Our easy-to-use mobile app gives them access to job details, digital forms, customer signatures, and photos — all from their phone or tablet. They can update job status, capture time on site, and generate invoices instantly, ensuring nothing gets missed.
4. Accurate Invoicing & Payment Tracking
Speed up your cashflow with digital invoicing straight from the job site. ConnectFSM integrates quotes, job completion data, and parts used, allowing you to create accurate invoices in just a few clicks. You can even track overdue payments and send reminders, so you’re never left chasing money.
5. Quote & Estimate Tools Built for Trades
Preparing quotes for complex jobs — like fitting new locks, installing master key systems, or managing commercial maintenance contracts — is easier than ever. With ConnectFSM, you can build professional estimates with custom pricing, branded templates, and optional extras. Once approved, turn quotes into jobs with a single click.
Bonus: Scalable for Small Teams & Growing Firms
Whether you’re a sole trader or a growing locksmith business with multiple vans on the road, ConnectFSM scales with you. Our cloud-based platform is accessible anywhere, with no need for expensive servers or software installations.
Ready to upgrade how you run your locksmith business?
Try ConnectFSM and see how it can save time, improve efficiency, and keep your team organised.